How Your Information Is Handled

Last updated: October 2026

This Privacy Policy explains how Hydrixapp Tree Service collects, uses and shares information through hydrixapp.quest, forms and the telephone number displayed on the site. In this policy, “we” and “us” mean Hydrixapp Tree Service. This document is a general template, not legal advice.

Details We Receive

When you submit a form or contact us by telephone, we may collect the details you provide. These may include your name, telephone number, email address, location and information about your tree or property.

Some information may also be collected automatically during a visit to the website. This can include your IP address, browser, device type, pages visited and visit time. Calls through the displayed number may be tracked. Some may also be recorded for quality and billing purposes.

Why We Use These Details

We use information to:

• Match your request with an independent tree removal provider serving your area
• Give the provider enough detail to contact you and arrange a property visit
• Respond to questions and messages you send
• Learn how visitors use the website and telephone lines
• Improve the website and referral service
• Meet legal obligations and help prevent fraud or misuse

Where Information May Go

Hydrixapp Tree Service provides referrals. When you request help, we share your contact information and project details with one or more independent providers or marketing partners so they can get in touch. Each provider operates a separate business and follows its own privacy practices.

Information may also go to businesses supporting our website and telephone systems. These can include hosting companies, analytics services and call-tracking services. We may disclose information when required by law or when needed to protect our rights.

We do not exchange your personal information for money through a sale. However, certain laws may classify sharing with marketing partners as a sale or sharing of personal information. You may have an opt-out right wherever those laws apply.

Browser Cookies and Site Measurement

Cookies and similar tools may help us understand how people use the website. Your browser settings let you manage cookies. Disabling them may change how some website features function.

Requests About Your Information

Your place of residence may give you rights to access, correct or delete personal information, or decline certain sharing. Send a request to contact@hydrixapp.quest. Before taking action, we may need to verify that the request comes from you.

Protection and Storage Periods

We take reasonable steps to protect information. No system for transmitting or storing data offers complete security. Information is retained only for as long as the purposes described above require, or for the period required by law.

Information About Children

The website is intended for people aged 13 and older. We do not knowingly gather personal information from children under 13.

Policy Revisions

We may revise this policy periodically. The date at the beginning identifies its latest update.

Privacy Questions

For clarification about this policy or how it applies to your information, write to contact@hydrixapp.quest.